Remote SaaS Revenue Operations (RevOps) & CRM Systems Architect | JB USA Technical Staffing

JB USA Recruiting is actively placing a remote Remote SaaS Revenue Operations (RevOps) & CRM Systems Architect | JB USA Technical Staffing ($45 - $90/hour) to support high-priority AI reasoning and domain benchmark initiatives. Strong practical fluency in Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts is central to succeeding in this remote specialist engagement.

Scope of Work

• Strong analytical reasoning and ability to articulate complex concepts clearly in written English.
• High attention to detail when reviewing technical or domain-specific documentation.
• Self-motivated and reliable within an asynchronous remote work environment.
• Analyze CRM, billing, and ticketing data to identify areas where operational logic and policies are out of alignment.
• Surface and document instances of policy conflicts, outdated automations, duplicate entities, permissions mismatches, and ambiguous or undocumented processes.
• Draft precise operational prompts and recommendations that outline the correct handling of complex or ambiguous scenarios within the SaaS revenue stack.
• Evaluate and articulate the desired state of underlying data, correcting discrepancies and ensuring logical consistency across systems.

Ideal Candidate Profile

• Available Openings: 30 open positions
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• 5–10 years of hands-on experience in revenue operations, sales operations, customer success operations, or SaaS implementation and onboarding with direct system ownership.
• Demonstrated ability to personally configure CRM systems (fields, workflows, validation rules, permissions) rather than delegating these changes to others.
• Experience working with at least two adjacent SaaS revenue tools such as billing/subscription management, CPQ/quoting, ticketing/support, project tracking, or automation/integration platforms.
• Background in SaaS environments, especially in fintech, healthtech, insurtech, or companies with complex, multi-product implementations.
• Proven ability to assess and manage changes that cascade across interconnected systems, ensuring comprehensive operational integrity.

Pay & Remote Engagement Terms

• Compensation Rate: $45 - $90/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: Operations, CRM Ownership, Revenue Tools Beyond the CRM, Operational Judgment and Policy Conflicts, Data Accuracy and Reporting
• Hiring Agency: JB USA Recruiting

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